Multi-channel queue with Poison arrivals, Erlangian service time distributions in which the server breaks down according me to a Poisson process ( as mentioned in [2] ) with a limited waiting room, The system consists of servers of varying efficiency. This paper proposes easily -computed steady-state probabilities of such a system. A recursive solution technique was used for computing steady-state probabilities of such a system. We have obtained also some performance measures of the system, such as the expected waiting time per customer, the expected number of customers who arrive to a full system, the expected number of customers will also be calculated. Finally, an example will be introduced.
Shoukry, E. M., Gharraph, M. K., & Hassan, N. A. (1994). Multi-Channel Bi-Level Queueing System with Heterogeneous Servers. The Egyptian Statistical Journal, 38(2), 208-221. doi: 10.21608/esju.1994.314826
MLA
E. M. Shoukry; M. K. Gharraph; N. A. Hassan. "Multi-Channel Bi-Level Queueing System with Heterogeneous Servers", The Egyptian Statistical Journal, 38, 2, 1994, 208-221. doi: 10.21608/esju.1994.314826
HARVARD
Shoukry, E. M., Gharraph, M. K., Hassan, N. A. (1994). 'Multi-Channel Bi-Level Queueing System with Heterogeneous Servers', The Egyptian Statistical Journal, 38(2), pp. 208-221. doi: 10.21608/esju.1994.314826
VANCOUVER
Shoukry, E. M., Gharraph, M. K., Hassan, N. A. Multi-Channel Bi-Level Queueing System with Heterogeneous Servers. The Egyptian Statistical Journal, 1994; 38(2): 208-221. doi: 10.21608/esju.1994.314826
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